Terms and Conditions
Last Updated: March 02, 2024
Welcome to YAMSOL LLC (referred to as "we, " "us, " or "our "). These Terms and Conditions ( "Terms ") govern your use of our website and the services we provide, including but not limited to software solutions for transportation industries (collectively, the "Services "). By accessing or using any part of our website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or Services.
1. Acceptance of Terms
By accessing our website and/or using any of our Services, you acknowledge that:
- You have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy (if applicable).
- You are at least 18 years of age or have the legal authority to enter into these Terms on behalf of a legal entity.
If you do not agree to these Terms, you must discontinue using our website and Services immediately.
2. Description of Services
Software Solutions: We provide tailored software solutions, including NEMT (Non-Emergency Medical Transportation) dispatch software, taxi/cab management systems, and more.
Support and Maintenance: We may offer support and maintenance services for our software, subject to the terms of a separate support agreement.
Professional Services: We may provide additional services such as web development, mobile app development, graphics design, cybersecurity, SEO, and other related services.
We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Services.
3. Intellectual Property
Ownership: All materials on our website, including, but not limited to, text, graphics, logos, images, software, code, and other content (collectively, “Content”), are owned by or licensed to YAMSOL LLC, unless otherwise specified. This also includes, but is not limited to, all products and software we develop—such as our NEMT dispatch solutions, taxi/cab systems, or custom web and mobile applications.
License and Restrictions: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and Services solely for your internal business use. You agree not to:
- Reproduce, distribute, modify, or create derivative works of any Content without our prior written permission.
- Reverse-engineer or attempt to extract the source code of any software owned by or licensed to us.
Trademarks: All trademarks, service marks, and trade names, including "YAMSOL, " are owned or licensed by us. You may not use, copy, or imitate them without our prior written permission.
4. User Responsibilities
By using our Services, you agree to:
- Compliance with Laws: Comply with all applicable local, state, national, and international laws and regulations.
- Accurate Information: Provide accurate and up-to-date information when using our website or Services, such as contact details and payment information (if applicable).
- Security Measures: Maintain the confidentiality of any account credentials (e.g., username, password) associated with our Services and promptly notify us of any unauthorized use or security breach.
You are solely responsible for all activities that occur under your account and any data or content you submit through our Services.
5. Payments and Fees (If Applicable)
Pricing and Quotes: Certain Services may require payment of fees. We will provide you with applicable pricing, quotes, or proposals prior to rendering any paid Services.
Invoicing and Payment Terms: Invoices are typically due within the time frame specified in the invoice or contract. Late payments may incur additional fees or interest charges.
Refunds: Unless otherwise stated in a separate agreement, payments made for our Services are non-refundable.
6. Confidentiality
Definition:"Confidential Information " means any non-public, confidential, or proprietary information disclosed by one party to the other, either directly or indirectly, in writing, orally, or by inspection of tangible objects.
Obligations: Each party agrees to protect the other's Confidential Information with the same standard of care it uses to protect its own Confidential Information, and not to disclose it to third parties without written consent.
Exclusions: Confidential Information does not include information that:
- Was in the public domain at the time of disclosure or subsequently enters the public domain without breach of any obligation.
- Was already in the receiving party's possession at the time of disclosure.
- Is received from a third party without breach of any obligation.
- Is required to be disclosed by law or court order.
7. Disclaimers
No Warranty: Our website and Services are provided on an "AS IS " and "AS AVAILABLE " basis without warranty of any kind. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.
Third-Party Links: Our website may contain links to third-party websites or resources. These links are provided solely as a convenience to you and do not imply any endorsement by us. We are not responsible for the content, products, or services on or available from those websites.
8. Limitation of Liability
To the fullest extent permitted by law:
- Indirect Damages: Under no circumstances shall YAMSOL LLC or its affiliates, partners, or licensors be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or related to the use or inability to use the Services.
- Aggregate Liability: In no event shall our total liability exceed the amount you paid us for the specific Services giving rise to the claim in the twelve (12) months preceding the event or circumstances giving rise to such claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless YAMSOL LLC and its directors, officers, employees, contractors, and agents from and against any claims, actions, suits, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to your use of our Services, any breach of these Terms, or any infringement by you of any intellectual property or other right of any person or entity.
10. Termination
Termination by You: You may terminate your use of our website or Services at any time by discontinuing access.
Termination by Us: We reserve the right, at our sole discretion, to suspend or terminate your access to our Services (or any part thereof) at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.
Survival: Upon termination, any provisions that by their nature should survive will remain in effect (e.g., indemnification, limitation of liability, intellectual property, confidentiality).
11. Governing Law and Dispute Resolution
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Dispute Resolution: Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in Texas, United States, in accordance with the rules of the American Arbitration Association. The arbitration award shall be final, and any court having jurisdiction may enter judgment upon it.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last Updated " date at the top of this page. Your continued use of our website or Services following any changes indicates your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, or wish to report any violation of these Terms, you may contact us at:
YAMSOL LLC
Email: info@yamsol.com
Phone: (804) 718 0908
By using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Disclaimer
This Terms and Conditions document is provided for general informational purposes only and does not constitute legal advice. Laws and regulations vary by jurisdiction, and you should consult an attorney to ensure that these Terms are compliant with all applicable laws and regulations.
