A dedicated mobile application to lessen the burden of call handling on dispatchers and support agents. Members can now request rides for their appointments from their own devices by entering the required information. As the data is processed on our secure servers, it is very easy to reorder a previous trip with new date and time only.
Members can now request rides form the comfort of their smartphones. Available on both iOS & Android, users can download our latest appliccation from the App Store and Play Store resepectively. And by just filling out the details of their rides like pickup and dropp off adresses, scheduled time and prefered type of vehicle, they can now create requests for the rides themselves.
With safety checklists embedded in the application for Wheelchair trips, the application has been designed to ensure passenger safety at all times.Drivers are asked to double check that they have locked wheelchair in its place, the ramp is lifted properly etc.Also, the application asks for vital safety checks like brakes, headlights and other important features at start of operations everyday.
As your transportaion provider plans and schedules a trip, you can see the status of your ride requests in real time. As our technology allows you to track the location of a ride at any given time, you can not only see the driver on the way to pick you up to know the ETA, you can also track the location and confirm a drop off from your own corporate panel screen.
Discover how our members are benefiting from the NEMT Member App. Read their testimonials to learn how this dedicated mobile application is making medical transportation booking quick, convenient, and stress-free.