NEMT Dispatch Software & Complete Back Office Support

How it works

Import trips from broker/insurance
Trips assigned to drivers (NEMT Pro App)
Trip execution done for the member
Trip reimbursement from broker/insurance(Billing & Banking)

Dispatch Module

Dispatching Save time when planning and scheduling

Minimize driver miscommunication, wasted time, and passenger frustration. Nemt Platform gives dispatchers better visibility and allows them to match trips with drivers in real-time.

  • Real-Time Trip Status & Assignment Updates
  • Interactive Driver Manifest
  • Vehicle Location Tracking

Manage Trips

Integrated Mapping Real Time Location Data

Nemt Platform is built with advanced mapping software. Our system can automatically calculate mileage, ETA, and travel times on every trip you schedule.

Broker Manifest

Schedule Automated, user-friendly scheduling

Put an end to human scheduling errors. Save time doing it with our brokerage importer and smart trip validation algorithms.

  • Intelligent Brokerage Importing
  • Computer-Assisted, On-Demand, & Fixed Routing
  • Integrated Mapping

Billing & Payments

Billing Get paid on all trips every time

Nemt Platform automates the billing process to eliminate human error, minimize denials, and speed up your cash flow. We support a wide range of payers and brokers. Nemt Platform supports all invoicing formats such as electronic EDI, CMS 1500, paper invoices.

  • Claim Files
  • Pre Trip Log
  • Post Trip Log
  • Manifest Report
  • Trip Reimbursement Form

Our Features

Easily Accessible

The web-based admin panel for NEMT providers is accessible from any modern browser.


A customizable dashboard screen that highlights all the important metrics in one place.

Manage Trips

Track all trip requests, manually create and edit new trips, track trip progress and more.

Manage Drivers

Tight integration of the driver dispatch app with the central admin system.

Manage Fleet

Add vehicle information to the system, track their availability, maintenance, etc.

Manage Clients

Add and manage your clientele for NEMT services from the client management section.

Dispatch Module

A robust dispatch module to manually or automatically assign new trip requests to drivers.

AI Cameras

Remind drivers to focus on the road when they become distracted.

Manage Notifications

Configure notification settings for drivers, providers, patients and your team.

Manage Categories

Manage NEMT vehicle categories - ambulances, vans, cars, sedans, etc.

Set Pricing

Setup pricing for each category based on distance, time and other parameters.

Setup Hospital Panel

Configure the dashboard for your clients to ensure easy bookings and management.

Billing & Payments

Generate digital invoice for your clients and share it with them via mail.

Accept Payments

Manage payments for your business and drivers from the payments section.

Reporting & Analytics

Get useful stats and operational insights to facilitate data-driven decision making.